At Codings Technologies, we strive to ensure our clients are fully satisfied with our web designing, website development, digital marketing, SEO audit, and report services. Our dedicated team works diligently to provide top-notch solutions tailored to your business needs. However, we understand that there may be instances where you may require a refund. Below are the terms of our refund policy:
Allocation of Resources
Once an order is placed, the corresponding resources are allocated to begin the project. Our team leads will conduct research and provide initial support even before the payment is made to ensure the project is on the right track.
Refund Eligibility
To be eligible for a refund, please contact our support team within 2 days of payment or order confirmation. Refunds will be processed based on the following criteria:
- Within 2 Days of Payment or Order Confirmation: If you contact support within this timeframe, you may receive a refund of 70-100% of the paid amount, depending on the amount of work completed.
- 100% Refund: If work has not commenced.
- 70-99% Refund: If initial work has started, but not significantly progressed.
Contacting Support
For refund requests, please contact our support team through the following methods:
- Email: Support@codings.in
- Phone: +91-744-844-0644
Provide your order details and the reason for the refund request. Our support team will review your case and determine the eligibility and amount of the refund based on the work completed.
Refund Process
Once your refund request is approved, the refund will be processed within 7-10 business days. The refund will be credited to the original method of payment.
Exceptions
Please note that refunds will not be issued if:
- The project has been significantly completed or delivered.
- The request is made beyond the 2-day window after payment or order confirmation.
- The client has approved the initial work and subsequently requested additional changes or services.
Final Note
At Codings Technologies, we are committed to providing exceptional service and support to ensure your satisfaction. We encourage you to communicate any concerns or questions with our support team to facilitate a smooth and positive experience.
Thank you for choosing Codings Technologies as your digital partner. We look forward to working with you and helping your business thrive.
For any further assistance, please reach out to our support team.
Last Update - Feb 2024